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Testimonials
Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How do I use my discount code?
Simply enter your discount code at the checkout step in the "discount code" box, and the discount will be applied automatically!
What materials are used for these shoes?
The Urban shoes are made of breathable Flyknit and have a sporty, flexible sole for comfort and durability.
Are these shoes suitable for wide feet?
Yes, their flexible structure and ergonomic design ensure a good fit for different foot shapes.
Are they suitable for prolonged walking?
Yes, their cushioning sole offers long-lasting comfort. Ideal for daily use.
Can they be machine washed?
It is recommended to clean them with a damp cloth and let them air dry to preserve their quality.
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Moyens de paiement
Have a question?
Write to us via the form below and our team will respond to you as soon as possible!